I even changed the usb ports and this made no difference. I had a capture device (The Honestech vid box which had been working fine to this point) and everything was plugged in correctly. I followed the troubleshooting steps provided. If you have a USB video capture device, please check it is plugged in now and press Try again. You must have a video input device to connect your vcr to your computer. Today I was going to use it and then for some reason I couldn't. Then I used Golden Videos VHS to DVD video capture software with the hardware and this improved the video quality. It was working fine if not with choppy video for months.
I own a Honestech VHS to DVD 5.0 Deluxe video capture system.